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EEO Training Solutions: Courses

 
This category includes self-improvement courses to improve time management, customer service skills and professionalism.
  • While many companies promise to deliver an incredible customer experience, some are better at delivering than others. This 16 hour course is designed around six critical elements of customer service that, when the company lives them, bring customers back to experience service that outdoes the competition (Course Outline).
  • This course examines career advancement options for all workers. There are many job opportunities that exist, but they are hidden. There are fewer opportunities to advance without going to college and obtaining a degree, but they do exist. This course provides the building blocks for being effective in your career and provides techniques and insights that will introduce students to the concept of creating opportunities for advancement. The goal is to achieve the career of their dreams.
  • Time is money, the saying goes, and lots of it gets lost in disorganization and disruption. In this 8 hour workshop, participants will learn how to make the most of their time by getting a grip on their office space, organizing their workflow, learning how to use their planner effectively, and delegating some of their work to other people. (Course Outline)